Privacy Policy

It is Ontario Energy Expert's policy to respect your privacy regarding any information we may collect while operating our website. This privacy policy (“Policy”) describes how Ontario Energy Expert, Inc. and its related companies (hereinafter “Company”, “us”, “We” or “Ontario Energy Expert”) collect, use, and share personal information of consumer users of this website, www.ontarioenergysavings.com (the “Website”).We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources. This Privacy Policy, together with the Terms of service posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms of service.

Website Visitors

Like most website operators, Ontario Energy Expert collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Ontario Energy Expert’s purpose in collecting non-personally identifying information is to better understand how Ontario Energy Expert’s visitors use its website. From time to time, Ontario Energy Expert may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. Ontario Energy Expert also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged-in users and for users leaving comments on www.ontarioenergyhelp.com blog posts. Ontario Energy Expert only discloses logged-in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Information Automatically Collected

As is true of most websites, we automatically log information about you and your computer. To enrich and perfect your online experience, Ontario Energy Expert uses “Cookies”, similar technologies, and services provided by others to display personalized content, appropriate advertising, and store your preferences on your computer. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Ontario Energy Expert uses cookies to help Ontario Energy Expert identify and track visitors, their usage of www.ontarioenergyhelp.com, and their website access preferences. Ontario Energy Expert visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Ontario Energy Expert’s websites, with the drawback that certain features of Ontario Energy Expert’s websites may not function properly without the aid of cookies. By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Ontario Energy Expert’s use of cookies. Web Beacons We may log information using digital images called Web beacons on our Website or in our emails. We use Web beacons to manage cookies, count visits, and to learn what marketing works and what does not. We also use Web Beacons to tell if you open or act on our emails. Google Analytics We use Google Analytics to help analyze how users use the Website. Google Analytics uses Cookies to collect information such as how often users visit the Website, what pages they visit, and what other sites they used prior to coming to the Website. We use the information we get from Google Analytics only to improve our Website and services. Google Analytics collects only the IP address assigned to you on the date you visit the Website, rather than your name or other personally identifying information. We do not combine the information generated through the use of Google Analytics with your Personal Data. Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the Website, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Gathering of Personally-Identifying Information

Certain visitors to Ontario Energy Expert’s websites choose to interact with Ontario Energy Expert in ways that require Ontario Energy Expert to gather personally-identifying information. The amount and type of information that Ontario Energy Expert gathers depend on the nature of the interaction. To book a call with our team, you agree to provide your name, email address, and valid phone number. You agree and acknowledge that all calls with any staff members at Ontario Energy Expert will be recorded for training and quality assurance purposes. The recorded call may also be used in reference to any related disputes. In summary, we get information about you in the following non-exhaustive ways:

We may collect personal information from you, such as your first and last name, email address, username, and password when you create an account to log in to our network. We also collect payment information, including your name, credit/debit card information, and billing information, in order to make payments. If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply. When you post comments, reviews, testimonials, or ratings on our Website (“Reviews”), the information contained in your posting will be stored on our servers and other users will be able to see it. This information may also be shared with Facebook for posting on your Facebook wall or timeline. When you participate in one of our surveys, we may collect additional profile information. We may also collect personal information, such as at other points in our Website that states that personal information is being collected.

Sharing of Personal Information

The personal information you provide to us will be held on our servers which may be in Canada and/or the United States and/or other locations. While your personal information is out of Canada, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts, or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country. Certain countries outside Canada, US, and the European Economic Area do not always have equivalent strong data protection laws irrespective of the safeguards we have put in place for the protection of your information in accordance with this Privacy Policy. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy. We may share personal information as described elsewhere in this Policy and as follows:

We may share personal information with your consent. We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding. We may share personal information for legal, protection, and safety purposes. We may share information to comply with laws and to respond to lawful requests and legal processes. We may use the personal information that you provide to us if we are under a duty to disclose or share your personal information in order to comply with (and/or where we believe we are under a duty to comply with) any applicable legal obligation; or in order to enforce the Terms and any other agreement we have with you. This includes exchanging personal information with other companies and other organizations for the purposes of fraud protection and prevention. We and our service providers may use or disclose your personal information in response to a search warrant or other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise required or permitted by applicable law or legal process. Your personal information may also be used or disclosed where necessary or desirable for the establishment, exercise or defense of legal claims and to investigate or prevent actual or suspected illegal activities. We may share information to protect the rights and property of Ontario Energy Expert, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use. We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person. We may share information with those who need it to do work for us.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.